FAQ

Which regions do you serve?

We mainly provide freight service to the US and European countries.

Do you provide DDP service?

Yes, we offer DDP door-to-door delivery including customs clearance and duty.

Can you ship batteries or sensitive goods?

We accept certain sensitive goods, subject to commodity confirmation.

What information do you need for a quote?

We need commodity, weight, volume, pickup address, delivery address and shipping method.

What documents are required for customs clearance?

Commercial invoice and packing list are basic documents for US and EU customs.

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